Understanding financial abuse

Financial abuse occurs when one person manipulates another to control their finances and property without their consent.

It can happen to anyone, no matter how old, or how much money they have.

We recognise that it may be difficult for you to seek assistance. If you feel you're in a financially abusive situation, please do not hesitate to speak to any member of our staff.

Who to contact

We know it may be difficult for you to seek assistance if you feel you're in a financially abusive situation or suffering financial abuse.

Our Financial Assist Support Team (FAST) can help you, We will protect your confidentiality and safety at all times.

• Phone – by contacting 1300 023 583 between 8.30am and 5.00pm Mon-Fri Victorian time
• If calling from overseas +61 3 5485 7911 Email – FAST
• Post/Letter – P.O. Box 480, Bendigo, Vic, 3552.

You can also get support from these external support agencies. Our privacy policy will help you understand what happens with your feedback and how we protect your privacy. 

If you or someone close to you is in immediate danger, dial 000.

To learn more about how we can help, click here.